Shipping & Returns
- Free shipping on orders over $50 within the U.S.
- Offer applies only to standard ground shipping. (2-5 Business Days)
- Valid on standard U.S. ground shipping to U.S. delivery addresses in the 48 continental states only
- Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. Shipping cost will be calculated at the checkout page.
- Orders are processed within three business day, Monday through Friday, excluding holidays, from Queens, NY.
- Orders received on weekends and holidays will be processed the next business day.
- Please note that your order will only be shipped once payment and delivery details have been approved.
- Upon shipment, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.
OTHER SHIPPING OPTIONS AND RATES
- U.S. delivery addresses in the 48 continental states. Please allow 3 day handling time.
- STANDARD SHIPPING: usually arrives within 2 - 5 business days from the shipped date, excluding holidays.
- EXPRESS SHIPPING: usually arrive within 2-3 business days from the shipped date.
- NEXT DAY SHIPPING: is available on orders placed before 11:00am PST. Orders placed before 11am PST will arrive the following business day, by end of day.
RETURNS & EXCHANGE
- All sales are final unless defective. See defective items process below. There are times where we can allow for exchange or credit. Please inquire with us on our contact page.
- Blind box toy collectables are final but if you open the box and find a defective product, please send us a photo and we'll help you get a new blind box or a credit but we cannot guarantee you will receive the same toy.